How to choose the Best Chauffeur Service?


Advice, Tips&Tricks


Tips for choosing Professional chauffeurs

These days, an increasing number of people have taken up using chauffeured car services in London and other major cities across the world – for both professional and personal purposes. With a good chauffeured car service, it is possible to save money and time and reduce the stress of your trips. You can also project a fantastic image to your colleagues and clients. Here are some top tips to help you choose the best professional chauffeurs for your transportation requirements.

1. Check the appearance

Check whether the professional chauffeur is presentable, clean and neat. A driver who dresses smart and takes pride in his work is a joy to his passengers. Such drivers also come with vehicles that are regularly serviced and well maintained. You can expect safe and pleasant rides with luxury chauffeured cars.

2. Consider the etiquette

Check whether the professional chauffeur has proper expertise on how to behave with clients. He should have the ability to read people’s body language and strike a suitable conversation with clients. He needs to be an excellent communicator and handle passengers from various walks of life.

3. Check the safety aspect

Find out whether the chauffeur is certified, licensed and trained and has practical knowledge of driving on the road. Chauffeurs from reputed agencies put the security of clients at the forefront, and it is their key priority. They can make riders comfortable during business trips and during airport transfers. They know that any delay can be bad for passengers, and try their best to give riders the privacy and safety that they need during the trip. They follow a strict itinerary and do not stop anywhere during the trip. Ferrying passengers from point A to point B and back is what they are only concerned with.

4. Know about the experience level

You will not like to have a rookie handle your driving needs. Find out how long he has been driving on the roads and transporting passengers in the city. With chauffeurs having 5+ years of experience, you can rest assured about the safety of your life and limbs. You can also be sure of no untoward or creepy behaviour from the professional.

Infographic - how to choose chauffeur service

5. Check the knowledge

Make some thorough queries to the chauffeur who would be in charge of transporting you, including his idea about your destination, any alternative routes he might take in case of traffic jams, etc. This will help you find out how knowledgeable he is.

6. Inspect the website and customers reviews

When you choose a chauffeur service, check their website for information about their service. Does the website have an SSL (security) certificate to process your data safely? Does the company provide enough information about the booking, payment, and refund process? Make sure it does. Also, check other sources for reviews from previous customers and testimonies from them. Are they trustworthy and comes from reputable review companies? At London VIP Transfers we use Trustpilot, Tripadvisor and Google for reviews, so customers can be sure they're genuine and represent real previous clients.

7. Price transparency

One of the most tricky things about booking a chauffeur service is to find the right price that can easily fit your budget but remember, you don’t exactly want to book a discounted chauffeur services to save money. Low price is no guarantee of quality, sometimes you get what you pay for. Make sure they provide you with transparent and all-inclusive pricing, where there are no hidden charges.

london vip transfers booking system on all devices

8. Online bookings and payments

If it comes to bookings, the best way to reserve a chauffeur service is to do it via a cloud-based system. All parties, the client, the designated driver and the office will have access to all information which minimize the chance of error which can easily occur when bookings and dispatch are done by phone. The company should provide the customer with all sorts of confirmations as well as access to the private dashboard. This way clients can check, amend, and cancel their reservations. Customers should have an on-the-go ability to get and print invoices and to make secure online payments through a trusted provider. Using online reservation systems add the layer of protection which is so important when dealing with high-profile clientele.

9. Look at the car fleet

Chauffeur companies around the world use different luxury cars and that depends on location. In London, you will not get models as Lincoln or Cadillac, but most cars come from German manufacturers such as Mercedes, BMW and Audi. At London VIP Transfers we offer 3 groups of cars based on their size and the price. These groups are Business/executive (BMW 5 series or Mercedes E-class), Premium Luxury (BMW 7 series or Mercedes S-class) and Premium XL which include Mercedes V-class only.

Understanding these steps will make your decisions easier and better. Choosing great chauffeur services is not an effortless task, and you want to be sure there is no space for mistakes. Our customers have always high expectations, and we strive to give them the best possible experience. Every minute you spend researching and checking your chosen company is a well-invested time. This approach will reduce the risk of making poor decisions, which unfortunately happen often when looking for things on the internet and not spending enough time to verify the information. If you are still unsure which service to choose, feel free to contact us, we would love to talk with you and explain our services in full detail.

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